Data Deletion Instructions
Last updated: October 22, 2026
You can ask us to delete personal data that QoCRM holds about you, including data received through Facebook Login or the WhatsApp Business Platform.
If you are a QoCRM account user
- Send an email to support@qocrm.com from the email address of your account, with the subject "Data deletion request".
- We will confirm the request and delete your user data within 30 days. If you are the owner of a business account, we will agree with you what happens to the business account and its data first.
- You can also disconnect QoCRM from your Facebook account at any time in Facebook: Settings & privacy → Settings → Apps and websites (or Business integrations) → QoCRM → Remove.
If you are a customer of a business that uses QoCRM
- Your data (for example your contact details, orders and WhatsApp messages with that business) is controlled by that business. Please ask the business to delete it — businesses can permanently delete a customer's records in QoCRM.
- If you cannot reach the business, email support@qocrm.com with your phone number and the name of the business. We will forward your request to the business and help it complete the deletion.
To protect your privacy we may ask you to confirm that the request comes from you before deleting data. Some records may be kept where the law requires it (for example accounting records of a business).
More details: Privacy Policy.