QoCRM Book a demo

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New in QoCRM — the latest first.

November 2026

  • 05.11.2026 — WhatsApp templates: create a template on the channel page and submit it for Meta review, see its status and the rejection reason. The «Send template from QoCRM» button on the customer's card, the inquiry card and in the calendar; in «Conversation» — who sent it and the ✓, ✓✓, blue ✓✓, ⚠ statuses. Your WhatsApp account pays for messages at Meta's rates. The «Write on WhatsApp» button is now «Write from the phone», and its settings are «WhatsApp texts (from the phone)».

October 2026

  • 29.10.2026 — The qocrm.com website: the “This page is available in English →” bar is gone — the site language is switched only with the flag menu in the header. The privacy policy has a new section, “Demo requests”: what data from the demo form we keep and when we delete it.
  • 29.10.2026 — A new home page on qocrm.com: what QoCRM does, how to start, questions and answers, and the “Book a free demo” form (name, business, WhatsApp or email, preferred time) with a “Message us on WhatsApp” button. The company details are now at the bottom of every page of the website. For platform administrators — “Demo requests” in platform administration.
  • 25.10.2026 — The help opens on the qocrm.com website in your language, in a new tab: “Help” in the user menu, the “?” next to page titles and “Learn more” in hints. “Account settings” is only in the user menu. Under your name in the header — only the account name, without the role. The “Profile” page has the menu, search and bell of the account you opened last.
  • 25.10.2026 — The language choice with flags: a round button with the flag of the current language in the header, each language with its flag in the list (English — USA, Հայերեն — Armenia, Русский — Russia); the same switcher on the login page and on the website. CRM pages now use the whole screen width, the dashboard shows up to 4 cards in a row; the left menu stays in place from tablet width.
  • 25.10.2026 — A new look of the CRM: a dark menu on the left with the sections “Menu” and “Tools” (on a computer it collapses to icons with the ☰ button, on a phone it opens over the page), a header with customer search, the language choice, the “Time to reach out” bell and the user block “account · role”; the account switcher is in the user menu. The dashboard has cards with the main numbers and the change against the previous period.
  • 25.10.2026 — A WhatsApp number connected in another QoCRM account can now be connected: it moves to its new owner, and in the old account the channel is disconnected with the reason “The number was connected in another QoCRM account”; the conversations stay there. When a number is taken by another project of your account, the error names that project.
  • 25.10.2026 — The public part of QoCRM moved to qocrm.com: the home page, the help, the privacy policy and data deletion — with an address of its own for each language (qocrm.com/help, qocrm.com/ru/help, qocrm.com/hy/help), a language switcher and the bar “This page is available in English →”. A “Help” link on the login page. The old app.qocrm.com/help addresses open the help on the website.
  • 25.10.2026 — “Connect WhatsApp” on the project card: a number of the WhatsApp Business app is connected through the Meta window and keeps working on the phone. The channel page: status, loading of contacts and 6 months of history, “Disconnect” and “Connect again”.
  • 25.10.2026 — “Remind me to reach out” on an inquiry: a date (for example, the day before the wanted delivery) and a note. A new calendar tab “Inquiry reminders”; a reminder about an open inquiry with no outcome for 30 days. “Time to reach out” on the dashboard shows occasions and inquiries separately.
  • 24.10.2026 — WhatsApp groundwork: the “Conversation” tab on the customer card and the “Channels” section on the project card; messages of a connected number create customers and inquiries by themselves. “Start a new inquiry” and “Merge with the previous one” buttons on the inquiry card.
  • 24.10.2026 — Help: articles about every page in three languages. The “?” next to fields and buttons shows a hint, the “?” next to the page title opens the article about the page.
  • 23.10.2026 — The login form right on app.qocrm.com; a “Show password” button in every password field.
  • 23.10.2026 — QoCRM runs on its own server at app.qocrm.com.
  • 09.10.2026 — Export of lists to Excel and CSV, the audit log, the customers' trash (“Restore” and “Delete for good”).
  • 09.10.2026 — The dashboard: “Time to reach out”, inquiries, loss reasons, revenue, customers; the morning email “Time to reach out today”.
  • 09.10.2026 — Choose the main project and delete projects; list filters apply at once, with no button.
  • 09.10.2026 — The calendar “Upcoming occasions” and “Offer for a holiday”, reminders, WhatsApp message templates.
  • 08.10.2026 — Importing customers from Excel and CSV with the “WhatsApp export v1” preset.
  • 08.10.2026 — Inquiries and orders; recipients and occasions on the customer card; a customer belongs to one project.
  • 07.10.2026 — Contacts, projects, members and roles, custom fields.